Job opportunities
Receptionist
Location
Central London
Salary
Dependent on experience
As the face and voice of Fortune Cookie you will need to be professional, highly communicative and full of enthusiasm. You will be responsible for the smooth running of a busy switchboard, maintaining the reception area and making sure our visitor’s receive the highest standard of customer service. You will be expected to work as part of a team, monitor and co-ordinate activities and manage a wide range of administrative duties.
Description
Reporting to the Office Manager, your main responsibilities will include front of house combined with administration:
- To ensure exemplary standards of front of house and customer service
- Greeting client visitors and answering the main switchboard number, re-directing call and taking messages
- Co-ordinate meeting room bookings – interviews, internal and external meetings using Outlook
- Organise catering and refreshments for client meetings
- Co-ordinating company stationary and general office and kitchen supplies
- Travel arrangements, booking taxis and couriers
Skills required
- 1-2 years experience of working in similar role
- Working knowledge of Microsoft Office applications (Outlook, Exchange, Excel, Word)
- Excellent interpersonal skills with good telephone manner and ability to liaise confidently and professionally with clients and partners
- Good time management working to deadlines in a fast-paced environment
Experience
- Proven reception experience
- Switchboard experience
- Excellent communication skills
Person specification
Fortune Cookie is looking for the following personal qualities in the successful candidate for this position:
Innovation
- Fortune Cookie values innovation and initiative. You are always alert to ways to improve the effectiveness and efficiency of our administrative processes
Drive and Effectiveness
- Your role is central to Fortune Cookie. Your energy, enthusiasm and zeal will inspire and invigorate the whole team
- You are able to multi-task and prioritise your workload
Communication Skills
- You are able to deliver high standards of customer services and communicate professionally with people at every level internal and external
- You have excellent written and verbal English
Relationships
- As the gateway between Fortune Cookie and the outside world, you have the ability to build effective working relationships with clients and staff
- You are a team player and able to work on own initiative and take ownership of tasks
Equal opportunities
Fortune Cookie is an equal opportunity employer and is committed to ensuring that the terms and conditions of employment of the employee and potential employee are equitable and non-discriminatory. This means that job applicants and employees will be treated fairly regardless of their age, sex, marital status, sexual orientation, race, ethnic origin or disability.
Applications:
Applications should be made, quoting reference Receptionist to .