What we do

It’s simple really: we craft creative digital solutions that deliver against business objectives.

Here’s how we’ve boosted conversion for our clients

Continual refinements and enhancements to the Europcar UK website culminated in a 52% increase in conversion (January 2010 v January 2009).

28% of users convert to quote after using the interactive 3D house we built with Legal & General to help users get more accurate home contents insurance cover.

To find out how Fortune Cookie can help you email George Smith or call  +44 (0)870 295 6203

 

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Here’s how we’ve helped clients expand to mobile

The iPhone application we developed with Small Luxury Hotels of the World was a finalist in the TravelMole and British Interactive Media Association Awards in 2010.

To find out how Fortune Cookie can help you email George Smith or call  +44 (0)870 295 6203

 

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Here’s how we’ve worked with clients on digital strategy

For over three years we’ve been building a digital strategy for the Lawn Tennis Association, and it's delivered record levels of traffic during Wimbledon year after year.

The Chartered Institute of Management Accountants are making huge cost savings and attracting record traffic as a result of our ongoing strategic relationship.

To find out how Fortune Cookie can help you email George Smith or call  +44 (0)870 295 6203

 

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Here’s how we’ve created world-class user experience

Our work with Europcar International on Microsoft’s Surface won Econsultancy’s Innovation in User Experience award in 2011.

The extensive user-testing and research behind National Rail Enquiries' user-experience project increased online registrations by a whopping 300%.

Single sign-on and seamless integration with backend systems and Google search means visitors to the Chartered Institute of Management Accountants website get access to pertinent information in a flash.

To find out how Fortune Cookie can help you email George Smith or call  +44 (0)870 295 6203

 

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Here’s how we’ve developed powerful online brands

Not only did we collaborate with several third parties to implement Legal & General’s new visual identity online, we also slashed homepage bounce rate by 41% and increased page views by 22% at the same time.

Clients we’ve delivered online brand guidelines for include BUPA International, Small Luxury Hotels of the World, AXA and the Lawn Tennis Association.

To find out how Fortune Cookie can help you email George Smith or call  +44 (0)870 295 6203

 

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Here’s how we’ve streamlined other clients' online presence

The Chartered Institute of Management Accountants are saving 2 days a week of editors' time since we consolidated and migrated 20 websites to one CMS platform (they also saw a 45% increase in traffic)

Small Luxury Hotels of the World is a collection of over 520 luxury hotels in over 70 countries. Giving the hotels the ability to update their own information and upload their own rich content made practical and business sense. So we did.

To find out how Fortune Cookie can help you email George Smith or call  +44 (0)870 295 6203

 

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Explore what we do

  • Strategy, insight and planning
  • Brand, user experience, design and content
  • Build, integration and support
  • Search, marketing and social media
  • Mobile, touch and tablet
  • Measurement, evaluation and optimisation