Europcar

Europcar 'My extra hour' campaign

The brief:

Despite being the No.1 vehicle hire company in Europe in terms of market share, Europcar were not the first vehicle hire brand that came to mind amongst the UK public. As one of our beloved clients, this simply had to change. Our brief was to make the 'free deliver' service Europcar offers famous across the land. Working closely with Ogilvy, we needed to amplify their ATL campaign and activate the Great British public by creating a memorable, interactive and fun digital campaign which drove reservations.

 

The critical success factors for the integrated campaign were to communicate the extra hour people would have in their day when they booked  ‘freeDeliver’ as well as dramatically increase spontaneous brand awareness.

The work:

‘My extra hour’ was the creative proposition for the campaign. Ogilvy developed the TVC which featured a fun loving guy, who spends his extra hour joyfully and enthusiastically pulling dance moves around the house to 1990's dance classic 'everybody dance now' by C+C Music Factory. The end line challenged viewers: ‘what you do with your extra hour is up to you’.

This is where our digital campaign activation kicked in. We turned the Europcar YouTube channel into a shrine for dance music from the 1980s and 90s,  attracting over 275,000  people to watch a range of  TVC edits featuring dance moves 'too risqué for TV’ as well as the 'making of' film. Viewers could also download an array of 80s and 90s dance music tracks, so they too could show off their best moves at home with their extra hour.

On the Europcar UK Facebook page, we created a ‘fruit machine’ randomiser that suggested unexpected and playful things you could do with your extra hour, like teaching your cat ninjutsu. People could submit their own ideas which were then tweeted by Europcar's ‘freeDeliver’ twitter feed with the #myextrahour hash tag, and streamed live on a high traffic digital outdoor site on the A4 near Heathrow. Importantly, you could begin your online reservation from the Facebook page as well as the website and all the creative led to that crucial call to action. We supported this with a broad range of online display ads as well as emails to our prospect and customer databases. Our online activity was also amplified with high density coverage 'freeDeliver' outdoor advertising and branded London taxis. 

Our commitment to interaction and fun ensured together with Ogilvy, we delivered a completely integrated memorable experience across all offline and digital channels which more than delivered on the critical success factors.

The results:

  • Website traffic rose by 30% year on year
  • Online reservations rose by 24% year on year
  • freeDeliver bookings tripled during the campaign
  • Nearly 300,000 people visited Europcar’s YouTube channel

www.europcar.co.uk

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Europcar free deliver

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